Frequently Asked Questions
Why is the discount code not working
This could be for several reasons.
- Discount codes cannot be used with any other offer. For example if you use a discount code you will not get free shipping as well.
- You do not meet the minimum criteria for the discount code. For example you have to spend $50 for the code to activate.
- The code has expired
- The code has been typed incorrectly.
If you are still unsure then please get in touch with us at firstname.lastname@example.org
Spending Rewards points
Rewards points can be earnt in many different ways. Please see our rewards page for details.
Where do you ship to?
We ship within Australia and some international locations. Currently we only ship to New Zealand, United Kingdom, United States, Brazil, France and Italy. Shipping will be quoted at checkout.
Do you ship internationally?
We currently ship within Australia and a select number of countries internationally. These countries are the United Kingdom, United States, Canada, New Zealand, France, Italy and Brazil.
If you would like a shipping quote please contact us at email@example.com
What are your shipping rates?
We offer a flat discounted shipping rate of $10 for standard shipping, Australia wide and $15.00 for express shipping within Australia.
We currently only ship internationally to the United Kingdom, United Steates, Brazil, France and Italy. Shipping will be quoted at checkout.
Do You Offer Gift Wrapping?
We offer complimentary gift wrapping just let us know when you checkout
How are orders sent?
All orders are sent via Australia post or a courier lead times will be dependant upon Australia post and sendle lead times. As an approximate guide, this is 2-5 business days in the same state and 3-6 business days interstate.
We will deliver to the address you specify for delivery through the checkout process. Please can you make sure this is correct when placing your order. If it is not correct, the delivery or any replacement item may need to be covered by the buyer.
We will not accept any liability for any loss or damage to the goods once they have been delivered following your delivery instructions.
What is your returns policy?
Faulty/ Damaged Items
If a book is damaged or faulty, as per Australian Law, we will replace it for you or provide you with a refund. Please contact as soon as you receive your order (within 7 days). Please send an image of the damaged book to firstname.lastname@example.org and we will process your order.
Change of Mind
If you change your mind on a book you can exchange it within 14 days. The book must be in pristine and saleable condition. It cannot be ‘read’. The cost of returning the book is at the expense of the buyer/purchaser. Be Curious Books will not pay for postage. The initial postage charge ($10.00 Australia wide) is also non refundable. We will offer an exchange only for change of mind returns. Please contact email@example.com to discuss the return.
Want to get in contact with Be Curious Books?
You can use the contact form or email firstname.lastname@example.org
Our mailing address is
PO Box 222
Round Corner 2158, NSW